Have questions or need assistance? We're here to help. Reach out to us through any of the methods below.
Available Monday - Friday, 9AM - 5PM EAT
ZENO LIMITED
3rd Floor, Victoria
Noble Center, Makumbusho
Dar es Salaam, Tanzania
Download the ChatNae app from the App Store or Google Play, then follow the registration process using your phone number.
Each subscription plan comes with a daily message limit. Standard allows 3 messages/day, Crown allows 15 messages/day, and Diamond allows 30 messages/day.
Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
Use the report button within the app or contact our support team directly at info@zeno.co.tz with details of the issue.
Yes, we take data security seriously. All communications are encrypted and we follow strict privacy policies. Read our Privacy Policy for more details.